Why Capption

Traditional exhibit designs service a known, normative experience where visitors see well, move freely, endure crowds, follow prescribed paths, understand the presented langauge, comprehend labels, and retain most of what they learn. In reality, millions of curious people find the wonders at exhibiting institutions challenging to access, becoming stressed and shut out during their visit despite their best hopes.

Capption solves for them by removing the barriers that cause frustration in a dignified, high-agency manner. Capption becomes their bridge to understanding, one built over the treacherous obstacles that exclude up to 1 in 5 visitors.


Exhibit accessibility requires empathy and evidence

Every Capption interaction has been painstakingly researched to serve the thoughts, feelings, and behaviors of real people who need real assistance. Learn exactly who Capption helps, how it helps them, and why that help matters by exploring our synthesized research:

Capption has never been a cynical, me-too tech play. We built Capption using evidence-based development proving that:

  1. Capption assistance does not disrupt a visitor’s experience or distract from any exhibit.
  2. Your exhibits aren’t simply seen, they’re understood by more people.
  3. All visitors feel welcome in your space.

Try Capption yourself or contact us to discuss the finer points of exhibit accessibility. We’ll gladly go deep!


Capption vs. alternatives

We couldn’t believe Capption didn’t already exist, either. We tested other popular exhibit content tools against Capption to understand their visitor experience:

All methods serve exhibit content, but how they provide it determines their true utility. Ultimately, it’s up to you to decide which experience your visitors deserve.


It takes this level of effort to craft a digital experience as simple and effective as Capption. Connect with us to continue learning about exhibit accessibility and inclusion.