A View of Mexico for all: how Mia made José María Velasco accessible

Mia expands the reach of one of Mexico's most influential artists.

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At a glance

Overcoming barriers

Challenge Resolution
Varied audience access needs Frictionless BYOD accessibility (no app iOS, instant download Android)
Alienating low-vision guests Hyperlegible text, integrated screen-reader support
Translation costs and language selection Scalable multilingual text
Reading labels through crowds Tap-to-acquire, read in peace
Clean aesthetic Color-matched Capption indicators

Committed to accessibility

Mia is Minnesota's premiere arts institution, recognized globally for its vast, culturally-diverse collection. Equally impressive, Mia's commitment to public accessibility runs so deep that general admission is completely free.

Naturally, Mia strives to fulfill its commitment to accessibility by improving the individual visitor experience. Traditional Mia object labels are small and discreet to avoid disrupting a gallery's appearance, distracting from its works, or occupying precious space that could otherwise display art. Aging or impaired eyes find them hard to read when they're in view. Non-English speakers don't even bother.

With a once-in-a-generation exhibit on the horizon, Mia needed a way to include low-vision and non-English speaking guests without printing colossal labels or tainting its aesthetic.

José María Velasco: A View of Mexico

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José María Velasco's art accurately documents Mexico's 19th century natural and industrial transformation, opening a unique and influential window into Mexican identity, history, and culture. Since it rarely travels outside of Mexico, Mia refused to let this exhibit be anything less than perfect.

Instead of gaudy QR codes, slow websites, or stacks of paper, Mia turned to Capption. We enabled access, sent over indicator artwork, and passed along encoding instructions. Mia staff handled the rest with aplomb, converting their interpretive wisdom into low-friction digitized accessibility. Aside from some encoding hiccups (later permanently solved by our shake-to-encode feature), our installation process integrated smoothly into Mia's exhibit installation project. After Mia printed the indicators, Velasco was Capptioned in two total hours—minimal effort for such a gorgeous and powerful result.

Mexican heritage made beautifully accessible

In a single ~3 month period in a single gallery, Mia helped over 138 visitors access the context behind Velasco's works and influence. And that was during the traffic-reducing ICE protests in Minneapolis.

"This was all really easy compared to anything else we do to prepare an exhibit!" —Head of Audience Project Management at Minneapolis Institute of Arts

Velasco exhibit stat highlights:

  • Duration: ~14 weeks
  • Unique visitors: >138
  • Unique views: ~771
  • Engagement depth: 5.5 views/user
  • Most common languages: Spanish, Portuguese, French, Chinese
  • Accessibility use: 32%
  • Screenreader usage: 10% one month! (usually ~4–5%)
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Mia made genuine accessibility available for those who need it—and beautifully invisible for those who don't.

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